Privacy Policy

Effective date: 14 May 2026

This Privacy Policy explains how Hermanoslicense.com, operated by AHURA İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ ("we", "our", "us"), collects, uses, and protects your personal data. We are committed to compliance with the EU General Data Protection Regulation (GDPR) and the Turkish Personal Data Protection Law (KVKK).

1. Data Controller

The data controller for this website is AHURA İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ. Contact for privacy matters: info@hermanoslicense.com.

2. Data We Collect

When you register or make a purchase, we may collect:

Account data: username, email address
Identity data: full name (if provided)
Contact data: phone number, country
Billing data: billing address (where required for invoicing)
Transaction data: orders, payments, delivered licenses
Technical data: IP address, browser type, device type, language preference
Usage data: pages visited, session data, referral source (via Google Analytics)
Communication data: support tickets and messages you send to us

3. Legal Bases for Processing

Contract performance — to process orders, deliver products, and provide support.
Legal obligation — to comply with tax, accounting, and consumer protection laws.
Legitimate interests — to prevent fraud, maintain security, and improve our services.
Consent — for optional analytics and marketing cookies (you can withdraw consent at any time via our cookie banner).

4. How We Use Your Data

To process and fulfil your orders
To send order confirmations and support communications
To send transactional emails via Brevo (Sendinblue)
To detect and prevent fraud and abuse
To comply with legal obligations (tax, accounting)
To analyse website traffic and improve our services (Google Analytics, with your consent)

5. Third-Party Services

We may share your data with trusted third parties who help us provide our services:

Email delivery: Brevo (Sendinblue) — for transactional emails
Payment processing: Stripe and PayPal — as selected at checkout. Each processor handles payment data under their own privacy policy.
Analytics: Google Analytics — for website usage statistics (only with your consent)
Security: Cloudflare — for DDoS protection and CDN; may process technical data (IP address, device info)

We do not sell your personal data to third parties. We do not use advertising pixels or behavioral ad targeting.

6. Data Retention

We retain your account and transaction data for as long as your account is active and for a minimum period required by applicable law (typically tax and accounting records for 5–10 years). If you delete your account, we will delete or anonymise your personal data within 6 months, except where we are required to retain it by law.

7. Your Rights

Depending on your location and applicable law, you may have the right to:

Access the personal data we hold about you
Correct inaccurate data
Request deletion of your data ("right to be forgotten")
Object to or restrict processing
Request a copy of your data in a portable format
Withdraw consent at any time (for consent-based processing)

To exercise any of these rights, contact us at info@hermanoslicense.com. We will respond within the timeframe required by applicable law (generally 30 days).

8. Cookies

We use cookies for essential site functionality, security, and — with your consent — analytics. See our Cookie Policy for full details.

9. International Transfers

Some third-party providers (e.g. Google Analytics, Brevo) may transfer your data outside the European Economic Area. Where this occurs, appropriate safeguards are in place (e.g. Standard Contractual Clauses).

10. Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with your national data protection authority. In the EU, you can find your authority at edpb.europa.eu.

11. Contact

For any privacy questions, write to info@hermanoslicense.com.